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GDPR Compliance

Effective Date: January 1, 2026

1. Introduction

Madremaque is committed to protecting the privacy and personal data of individuals in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and your rights as a data subject.

2. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • Legal Obligation: Processing is necessary for us to comply with the law
  • Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

3. Your Rights Under GDPR

As a data subject, you have the following rights:

3.1 Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

3.2 Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

3.3 Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

3.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

3.5 Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

3.6 Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

4. Data Protection Officer

For any questions regarding data protection, GDPR compliance, or to exercise your rights, you can contact us at:

Email: [email protected]
Subject Line: GDPR Inquiry

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the nature of the data and the purpose for which it is processed.

6. International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Transfers to countries that have been deemed to provide an adequate level of protection
  • Other legally approved transfer mechanisms

7. Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection
  • Incident response procedures

8. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.

9. Automated Decision Making and Profiling

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

10. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data infringes GDPR.

11. Updates to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

For any GDPR-related inquiries or to exercise your rights, please contact us at:

Madremaque
425 Queen Street West
Toronto, ON M5V 2A5
Canada
Email: [email protected]

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